QUESTIONS & ANSWERS

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The most frequently asked questions and their answers. If you didn't find the answer to your question, please send us a message.

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Frequently Asked Questions | 2410Frequently Asked Questions | 2410

WE BUILD

Templates for WordPress websites

  • How much does it cost to develop a WordPress template? (pricing)
    The development cost directly depends on the structure of pages, their number and the complexity of their elements. Including animation, the number of different effects and Pixel perfect requirements.

    The approximate development cost varies from 800€ to 1800€ when the project is implemented within 2-3 weeks.
  • Can you create animation/hover effects?
    All animation and effects usually are followed from the original design. Based on the provided materials, we can see which effects are used. Such animation and effects are usually included in the implementation cost.
  • What is not included in the basic cost of website development?
    To prepare an estimate, we just need to look at the design files. The cost calculation will be accurate enough.

    Usually, the base cost does not include more complex structures complementing the design. For example, custom animation, calculators and other elements are created as plugins for WordPress.

    However, the final bid will include the development of such additional elements.
  • Which format should I send you the design files?
    You can send the design in the format, in which you received it from the designer, or developed it yourself.

    Any rendered form is enough for us to create a WordPress template: from images/screenshots to Adobe Illustrator, Photoshop, Figma, Adobe XD files. As well as web versions based on constructors: static WordPress, WIX, Shopify, Tilda and others.
  • Can you set up multilingual functionality?
    To display the final WordPress website in multiple languages, the multilingual plugin just needs to be installed. Both the free option in the form of Polylang and the paid version of WP Multilingual Plugin.

    The developed template files will be editable. Therefore, it is quite easy to change the content of the pages in each individual language (via the admin control panel).
  • We have never worked with you. How about trust/payment?
    To start cooperation, we recommend making a deal through the BIYRO project management platform. It automatically creates all the necessary documents and ensures security.

    Your payment is stored on the platform and becomes available to us only after your project confirmation.

    If the project is not completed or delivered with a long delay, you can always request a refund right from the BIYRO platform.
  • What if the process must be adjusted?
    Especially for this, we use the concept of quotas in the BIYRO project management system. For each development stage, we agree on a certain number of quotas that you can "exchange" for any free changes within the project.

    Quotas allow making changes with a fixed budget at no additional cost.

    For this reason, if you want to change something during development, this can be done immediately after the next development stage.
  • How is the guarantee applied?
    The guarantee is a period of time, during which we are responsible for the developed software defects, if they arose through no fault of the customer.

    Therefore, if there are any errors during the guarantee period, inaccuracies or inconsistencies with the technical task or its description, such updates are free of charge.

    We also offer an extended guarantee - guarantee period extension. This is an additional service with separate payment terms. The monthly payment is agreed individually for each project.
  • What is BIYRO?

    BIYRO is the project management system that we use to make development deals.

    Making a deal through the BIYRO system provides several strategic advantages:

    • The system generates all the necessary documents automatically.
    • We get your payment only after your confirmation. Until then, it is stored on the platform.
    • The terms are fixed in an annex to the contract.
    • A refund is possible if we, for some reason, do not complete the project in full and before the deadline.

    We provide the secure deal concept.

    Payment through BIYRO:

    • 1) We create a project indicating its description, terms and payment terms.
    • 2) You will get an invitation by email.
    • 3) After your project confirmation, you make the first milestone payment to the BIYRO account.
    • 4) The project is starting automatically.
    • 5) We get payment only after your confirmation of the work performed.

SUBSCRIPTION SERVICES

Digital Media & Software Development Agency

  • What does unlimited requests and revisions really mean?
    Whether plan you use, you can submit an unlimited number of projects (tasks) and our specialists will work on them every business day.

    It doesn't matter how many tasks you submit to work, the cost of your plan will remain fixed. The only limitation is the daily output, or how fast you can get results. Because we are real people, and we are working on the project, doing real work.

    You can also change the number of specialists anytime: increase or decrease it. Thus, get the results faster.
  • How long does it take to complete one project / task?
    The development time depends on the complexity of the submitted task. Below is a list of typical tasks and delivery time forecasts.

    Design tasks - from 24 hours.

    This is approximately 2-3 graphic images; 1-2 illustrations; 2-3 advertising banners; 1 GIF animation; 1 web page screen.

    Web development tasks - from 72 hours.

    This is roughly the same as developing 1-2 sections of a web page in HTML format; a static version of the online calculator; 1 page of medium size template.
  • What if I don't like the result of the result?
    You can send your comments to a specialist directly through our platform. To request changes and improve the results.

    Not every creative project will be perfect the first time. Therefore, each plan allows you to request an unlimited number of changes. We will keep working on updates until you are happy with the result.

    If the updated versions do not suit you either, then we will switch you to another specialist, whose approach may suit you better.
  • How does an increase / decrease the number of specialists work?
    With all our plans, you get at least one specialist - a programmer or designer. And using the combined plan, you will be provided with both specialists.

    Depending on your needs and the required timeline, you can increase the number of designers and web developers. You can change this setting on our platform.

    The cost of an additional specialist is billed according to your subscription plan. And it is calculated by daily basis. Thus, you can work for several weeks with one developer, then a week with three and so on.
  • Can I pause my subscription if I have no tasks?
    If you decide to suspend / pause your subscription, you can do this anytime in your personal account.

    The subscription is paid on a monthly basis. Therefore, pausing the billing cycle will stop the next invoice from being debited.

    For example, if you decide to suspend your subscription on the 20th day of the month, this means the subscription will stop from the 1st day of the next month.
  • What design projects do you do?
    Our team works with various types of graphics and web design.

    This can be graphic design development, web design, graphics for social media, icons, illustrations, infographics and others:

    Web design, Graphics
    Logos, Icons
    Banners, infographics
    Social medial posts, GIF
    Presentations, Illustrations
    Banners, Display Ads

    Note: we don't work with video and audio files.
  • What programming projects do you do?
    Any work related to WordPress, web application development and B2B software development.

    WordPress: customization, plugin development, templates, texts and translations, image and text optimization.

    Development: websites, online calculators and visual tools, custom scripts.

    API, Zapier, Integromat, integrations and automation.

    Note: We use PHP and JavaScript for the web application development.
  • Can I change the project priority or even cancel it?
    If you have several tasks in the queue and want to change their priority, you can move the more important tasks to the top of the list.

    Thus, the next working day, the specialist will begin working on the highest priority task.

    If you want to cancel a task, it is possible to do before it goes in work. If you submitted the task during business hours, then this period is approximately one hour.
  • Who owns the copyrights?
    All work done, including design files and source code, is done just for you.

    You own all the intellectual property rights of the work done. Therefore, you can use it at your own discretion.
  • How does the 14-day money-back guarantee work?
    With all our plans, you get a 14-day money-back guarantee.

    If after several submitted projects you are sure that our service is not suitable for you, we will refund up to 100% of your paid amount.
  • Are there any hidden fees?
    No hidden fees. Plans have a fixed price and scalability.

    Thus, the pricing cannot change until you change your plan or the number of assigned specialists.

    No additional costs are required. For example, hosting, accesses, licenses, software, etc.
  • What happens if I submit a lot of projects at the same time?
    Whether the plan you use, you can submit an unlimited number of tasks / projects to work.

    If your plan has only one developer, then too many tasks will just create a queue. And the developer will complete these tasks one by one. In this case, you can also cancel other tasks (that have not been transferred to working stage), and this will not affect the workload of the specialist in any way.

WE BUILD

Integrations on Zapier

  • What's Zapier pricing?
    If you need just to connect two applications, the free plan will be a good choice.

    For other cases, the base plan of $20 per month is usually enough.

    For detailed information, please check Zapier website.
  • What should I choose Zapier or Integromat?
    Both platforms have significant differences. For example, Zapier has more integrations available compared to Integromat. The logical answer is that the choice depends on your tasks.

    For example, in Zapier, JavaScript code can be added to ensure a flexible data transformation.

    But Integromat provides more control over the script.
  • Which solution is better - No-Code or coding?
    Here we should think about the future. If you plan changing your automation scenario regularly, and you want to have a user-friendly interface, then it's better to use NoCode solutions. Such as Zapier or Integromat.

    For example, you have an email sending scenario. After a while, you decide to change improve your texts in it. You can do this yourself through Zapier/Integromat.

    However, if changes are not planned or are planned extremely rarely, it makes sense to consider the option of writing code that will automatically perform the same functions.

    In this case, we move all important variables into a separate block and provide you with editing instructions. Therefore, it will be possible to make changes at any time.

    It should be added that you significantly save on a monthly subscription, as it is not required for the code to work.

DEVELOPMENT

Plugins for WordPress
and WooCommerce

  • What plugin settings can be edited?
    During a plugin development, we move all critical settings to the admin control panel. This is a new, additional section where you can change the values ​​of all the settings anytime.

    For example, for calculator development, such settings may include: headers, field names, coefficient values, multipliers, list of options, etc.

    If your project requires editing of some minor elements, for example, the size of the text or its color, please clarify this when submitting the project. And we'll add them in the settings section.
  • Will this plugin work after WordPress update?
    Not all WordPress platform updates are so critical that the plugin will stop working. Therefore, the plugin should work for at least several years.

    Usually, a minimal tweak to a plugin's source code is enough to update it to match the latest version of WordPress.

WE BUILD

Integrations on Integromat

  • What's Integromat pricing?
    If you need just to connect two applications, the free plan will be a good choice.

    For other cases, the base plan of $9 per month is usually enough.

    For detailed information, please check Integromat website.
  • What should I choose Zapier or Integromat?
    Both platforms have significant differences. For example, Zapier has more integrations available compared to Integromat. The logical answer is that the choice depends on your tasks.

    For example, in Zapier, JavaScript code can be added to ensure a flexible data transformation.

    But Integromat provides more control over the script.
  • Which solution is better - No-Code or coding?
    Here we should think about the future. If you plan changing your automation scenario regularly, and you want to have a user-friendly interface, then it's better to use NoCode solutions. Such as Zapier or Integromat.

    For example, you have an email sending scenario. After a while, you decide to change improve your texts in it. You can do this yourself through Zapier/Integromat.

    However, if changes are not planned or are planned extremely rarely, it makes sense to consider the option of writing code that will automatically perform the same functions.

    In this case, we move all important variables into a separate block and provide you with editing instructions. Therefore, it will be possible to make changes at any time.

    It should be added that you significantly save on a monthly subscription, as it is not required for the code to work.

PROFESSIONAL

Website development

  • What if I need to make corrections during the development process?
    Especially for this reason, we use the quotas' concept supplied by the project management system BIYRO. For each milestone, we agree on a certain number of quotas that you can "exchange" for any free changes within the project.

    Quotas allow you to request any changes with no additional costs.

    Therefore, if you want to change something during the development process, this can be done immediately after the certain milestone completion.
  • Can you copy / move a website from another platform to WordPress?
    The short answer is yes.

    However, from a technical point of view, this process is not about copying or transferring files. Each platform has its own standards and code structure.

    Therefore, it is technically impossible to use a WIX template directly on WordPress.

    Therefore, a transfer is actually a website development from scratch. Starting with creating a template for WordPress (based on your design), functional part (setting up forms, slideshows and other interactivity) and filling in content.
  • Which hosting is the best for a WordPress site?
    Choosing the right hosting is important for the fast and correct work of your website.

    If possible, we recommend selecting a specialized hosting plan - designed for hosting WordPress sites. Most hosting companies provide a hosting plan that is optimized for hosting WordPress / WooCommerce sites.

    The next level is hosting your site on a virtual server (VPS). For example, DigitalOcean solutions.
  • WordPress vs cloud solutions (Mozello, Tilda, WIX, SquareSpace, Webflow)
    It depends on your goals. If you need to place one or two pages to publish information about your products / services, or to present your business, then these cloud solutions will be more profitable for you rather website development.

    However, if you use your site as a business tool and regularly publish information on it, then WordPress is a great way to start.

    Each cloud platform has its own specific restrictions and payment plans. Therefore, worth paying attention not only to the functionality provided and the availability of templates, but also to how much such a site will cost in the next three years.
  • Do you move the source code to my hosting?
    Of course. We transfer of all the source code, as well as to launch the website online after the development process is finished. It is included in the base pricing.
  • What are your payment terms?
    We recommend making a deal through the BIYRO project management system. It automatically creates all the necessary documents and also provides the additional security.

    The project is divided into development stages (milestones) with agreed payment and delivery terms. We confirm the total number of milestones before launching the project. Payment steps can be either 20% or 50% or 100% of the total project budget.

    Your payment is stored on the BIYRO and becomes available to us only after you confirm the project.

    Whether if the project was not delivered or was delivered with a delay, you can always request a refund from the BIYRO platform directly.
  • What if I don't have a technical task (TT)?
    In most cases, we write a technical assignment from our side. To get started, we only need the general concept of the project.
  • Can you fix my site?
    Even if your website has stopped working, and you have lost all access credentials, there are certain actions that will help to restore your site to work.

    You should define a list of those functions or tasks that need to be fixed.
    Based on this list, we will make a fixed price offer.

    Contact us to discuss the details.
  • Do you develop websites without WordPress?
    Indeed, sometimes using the WordPress platform is not technically justified.
    One of the factors is purely economic. When the total plugin development costs (to provide all the required functionality) is several times higher than building a website from scratch.

    For such cases, we use the principle of expediency - and we will advise you creating a website from scratch, without using the WordPress CMS.
  • How secure is WordPress / WooCommerce?
    WordPress is constantly growing. And website protection is one of the top priorities for the WordPress developer community.

    After our project is finished, we will provide a number of recommendations for your website protection. Such recommendations include certain hosting settings and a list of plugins that will protect your website from hackers and viruses.
  • Do I need technical skills to manage a WordPress site?
    You don't need any technical skills to manage your WordPress / WooCommerce website.

    You can add products, create and edit website pages very easy. The process is organized as intuitively as possible. In addition, WordPress is constantly developing new solutions to simplify the content management processes.

    Technical skills will be useful if you want to develop a plugin for your site yourself, or set up some specific integration.

PROFESSIONAL

E-Commerce development

  • What if I need to make corrections during the development process?
    Especially for this reason, we use the quotas' concept supplied by the project management system BIYRO. For each milestone, we agree on a certain number of quotas that you can "exchange" for any free changes within the project.

    Quotas allow you to request any changes with no additional costs.

    Therefore, if you want to change something during the development process, this can be done immediately after the certain milestone completion.
  • Where can I find a good template?
    If you have a unique website design, we can develop a template according to WooCommerce standards. As a result, it will be an installable template exactly matching the original design.

    The estimate cost for template development depends on its structure and is about 800€ to 1800€ euros.

    However, for many projects, it makes sense to choose a design from professional templates. For example, the Themeforest marketplace has a variety of professional templates available for a wide range of niches.
  • Which hosting is the best for a WordPress site?
    Choosing the right hosting is important for the fast and correct work of your website.

    If possible, we recommend selecting a specialized hosting plan - designed for hosting WordPress sites. Most hosting companies provide a hosting plan that is optimized for hosting WordPress / WooCommerce sites.

    The next level is hosting your site on a virtual server (VPS). For example, DigitalOcean solutions.
  • Are there any hidden fees in WooCommerce?
    Technically, WooCommerce is a free add-on to your WordPress CMS (also completely free). Therefore, by definition, the WordPress infrastructure is open source and free to use.

    Various visual and technical additions are paid, for example:
    - Professional paid templates
    - Plugins (except 60 thousand, that are free)

    Often, developers create plugins according to the Freemium model: providing limited functionality for free, and limit some advanced functions. In this case, you need to purchase a paid version in order to use the full functionality of the plugin.

    Therefore, during the website development on WordPress, it is important paying attention to the availability of free plugins and their functionality.

    All the other payments are very transparent. Before developing a particular solution, we will provide you with a detailed commercial proposal with a fixed cost of implementation.
  • Do you move the source code to my hosting?
    Of course. We transfer of all the source code, as well as to launch the website online after the development process is finished. It is included in the base pricing.
  • What are your payment terms?
    We recommend making a deal through the BIYRO project management system. It automatically creates all the necessary documents and also provides the additional security.

    The project is divided into development stages (milestones) with agreed payment and delivery terms. We confirm the total number of milestones before launching the project. Payment steps can be either 20% or 50% or 100% of the total project budget.

    Your payment is stored on the BIYRO and becomes available to us only after you confirm the project.

    Whether if the project was not delivered or was delivered with a delay, you can always request a refund from the BIYRO platform directly.
  • What if I don't have a technical task (TT)?
    In most cases, we write a technical assignment from our side. To get started, we only need the general concept of the project.
  • How secure is WordPress / WooCommerce?
    WordPress is constantly growing. And website protection is one of the top priorities for the WordPress developer community.

    After our project is finished, we will provide a number of recommendations for your website protection. Such recommendations include certain hosting settings and a list of plugins that will protect your website from hackers and viruses.
  • Do I need technical skills to manage a WordPress site?
    You don't need any technical skills to manage your WordPress / WooCommerce website.

    You can add products, create and edit website pages very easy. The process is organized as intuitively as possible. In addition, WordPress is constantly developing new solutions to simplify the content management processes.

    Technical skills will be useful if you want to develop a plugin for your site yourself, or set up some specific integration.
  • Is a WooCommerce expert too expensive?
    More than 30% of the world's sites are built on the WordPress platform. Therefore, the WordPress developer community is quite large.

    Building an e-commerce website on WooCommerce, you can be sure about the standardization. And if you need another developer in the future, you can find him anywhere in the world.

    Therefore, WooCommerce expert hourly rate varies greatly. Especially considering the different types of work: starting with content filling to programming.

DEVELOPMENT

Online systems
for business

  • What types of business systems can you develop?

    Typically, modern business systems are combinations of several types.

    Content and Marketing:

    • CRM systems - Customer Relationship Management
    • CMS - Content Management System
    • MAP - Marketing Automation Platform

    Business processes:

    • ERP - Enterprise Resource Planning
    • BPM - Business Process Management
    • PIM - Product Information Management
    • MIS - Management Information System

    As a Service:

    • SaaS - Software as a Service - providing the access to your system by subscription.
  • Open Source solutions vs Business system development from scratch?

    Indeed, there are many free open source solutions available on the market. And it seems that there is no point in developing your own solution when it can be assembled from ready-made modules of an already working system.

    This is true, but there are a number of nuances:

    1. Not all elements can be edited and adapted for all business tasks
    2. Each functional addition must be developed according to the system standards
    3. Plugin development costs money
    4. You may need to hire freelance consultants for setting it up
    5. A number of the core functionality may be quite primitive
    6. Some modules will be left as they are, and not as they are really required for business needs.

    When does it make sense to use an Open Source solution rather than developing your own business system?

    When the total cost of developing all the necessary modules is much lower than developing your own solution.

    In other words, if you need to develop about 10 additional modules to extend an Open Source solution, then this takes about 1800 euros. However, there is a high chance that the same system can be developed with a budget of 950 euros.

    Therefore, let's discuss your goals in order to make a commercial proposal and forecasts.

  • Zoho, Scoro, Microsoft Dynamics vs development?

    When using cloud solutions, it is important to evaluate their pricing plans and various restrictions.

    For example, the number of users. Often, cloud business systems plans provide a very limited number of concurrent users within the one plan.

    The second aspect is the hidden charges that can arise as your business grows. For example, the connection of certain additional modules.

    When does it make sense to choose a cloud solution rather than developing your own system?

    When there is such a cloud solution that is designed specifically for your niche. I.e. professional personalized turnkey solution for your industry.

  • Why to develop a business system if you have Google Sheets, Trello, Zapier?

    In theory, it is possible to build a business system by linking cloud applications such as Trello, Google Sheets, Jira, Google Calendar, etc.

    To do this, you can use a "connecting" application such as Zapier or Integromat.

    Indeed, such a method could be quite suitable for some simple tasks.

    However, keep in mind that most apps will most likely require paid data plans. That can create significant monthly payment.

    The second aspect is constant changes. You should manage these connections from time to time.

    When does it make sense to build a solution from a combination of different systems rather than developing your own?

    When you have simple tasks that do not require complex interfaces, and you use a minimum of different applications.

PROGRAMMING

Custom script development and implementation

  • Technology stack / What languages are used?
    • Main programming languages used: PHP, JavaScript, jQuery
    • Databases: MySQL
    • Web development: HTML, CSS
    • Servers / VPS: Linux Ubuntu
    • Neural networks / artificial intelligence: PHPML
    • Data structures: XML, JSON
    • Integrations with third-party systems: using API, Google Cloud
    • File generation: XLSX, DOCX, PDF, CSV, XML
    • Image generation: PNG, JPG, GIF - using ImageMagick
    • Applications: for Google Chrome and Google Apps Script
  • What systems are you developing for?
    By default, a solution is being developed in a general way.

    If you need to integrate a script into an existing open source system like WordPress, learn more about WordPress plugin development here.
  • What kinds of scripts do you develop?
    • Parsers for data collection
    • Image processing
    • Automatic text translations
    • Automatic captcha solving
    • PHP classes for specific purposes
    • Multiple application synchronization for data sharing
  • Why do I need a custom script if there are No-Code solutions like Zapier?
    You can build quite flexible scripts using No-Code automation platforms like Zapier or Integromat,

    Developing a custom script makes sense when you need to process a large amount of data. If the data processing logic requires numerous actions, this will lead to an increase in the pricing. And in the end it will cost several times more than the custom script development.

Any questions?

Submit it here